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Welcome

Our Journey: Committed to Better Hearing

Founded over a decade ago, our audiology center has been dedicated to providing exceptional hearing care to our community. With a team of experienced audiologists and state-of-the-art technology, we strive to improve the quality of life for our clients. Our commitment to personalized care and ongoing education sets us apart in the field of audiology.
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A Team That Listens First

City Hearing is run by a dedicated team who believe hearing care should be personal, not corporate. We bring decades of combined experience, compassion and independence to every client we serve.

Peter Cichello

Peter Cichello

Principal Clinical Audiologist

Peter brings 40+ years of experience in audiology and education. He holds postgraduate qualification…

Mila Cichello

Mila Cichello

Registered Psychologist & Business Manager

Mila is a Registered Psychologist with a background in Midwifery and Neonatal Intensive Care Nursing…

Reception Staff

Reception Staff

Client Centred Focus

Our reception team is your first point of contact at City Hearing. They provide calm, friendly suppo…

Peter Cichello – Principal Audiologist

Peter has worked in audiology for over 40 years and brings extensive academic and clinical expertise to City Hearing. He holds university qualifications in:

 

  • BScience in Science (Physics)
  • Audiology (University of Melbourne)
  • Rehabilitation Studies (La Trobe University)
  • Master of Educational Studies in Speech, Hearing & Language (Monash University)

 

His affiliations and professional memberships include:

 

  • Member, Audiological Society of Australia (ASA)
     • First student member in 1978
     • Former ASA Victorian State Branch President (1992)
  • Member, Independent Audiologists Australia (1994–present)
     • Former Executive Councillor (2012–2014)
  • Fellow, American Academy of Audiology (Inducted 1990)
  • Member, Australian Institute of Physics (1989–present)
  • Member, Australian Acoustical Society (1984–present)

 

Peter has worked extensively with both children and adults across diverse cultural and socioeconomic backgrounds. His past roles include:

 

  • Senior Paediatric Audiologist and Hearing Centre Manager – Commonwealth Department of Health
  • Senior Lecturer – Deakin University (1991)
  • Consultant Audiologist – Singapore (1987- 1993, short term periods)

 

In 1993, Peter founded City Hearing Pty Ltd to provide independent, compassionate hearing care to individuals with hearing loss, and to create the flexibility of spending quality time with his young family.

Milestones

Our Journey Over the Years

We’ve grown from a one-room practice into one of Melbourne’s most trusted independent hearing clinics. City Hearing gets involved in Volunteer Mission for the Deaf Community overseas and in supporting cultural community events in the City of Melbourne.  Here’s a look at what’s shaped our story.

1993

City Hearing is launched

Peter Cichello launches City Hearing Pty Ltd in East Kew, offering ethical, independent hearing care to the local communities of the City of Boroondara.

 

Peter begins volunteering with a School for the Deaf run by Little Sisters for the Deaf in Cebu, Philippines. Over the years, he donates hearing aids, trains teachers and audiologists, and helps improve services for children with hearing loss in Cebu Province in the Philippines.

City Hearing is launched

1997

Expansion to Inner City Melbourne

City Hearing opens their second clinic in South Yarra , making it easier for clients from Inner Melbourne suburbs to access high-quality audiology services.

Expansion to Inner City Melbourne

2007

City Hearing and Corporate Social Responsibility

City Hearing gets involved in local Melbourne community events and begins sponsoring multicultural  events and community festivals, including the annual Pasko sa Nayon Event at Federation Square. 

 

City Hearing’s overseas volunteer work grows to include medical outreach and Audiology lectures at Philippine General Hospital, empowering local clinicians and raising awareness about hearing health. Peter and Mila become active advocates for accessible hearing care for disadvantaged communities.

City Hearing and Corporate Social Responsibility

2014

Expansion to Melbourne Central Business District (CBD)

City Hearing transfers the South Yarra Clinic to Collins Street, Melbourne to service the increasing number of referrals from Melbourne CBD and provide easier access to clients working in the CBD.  The clinic continues its mission to make hearing health accessible to everyone.

Expansion to Melbourne Central Business District (CBD)

1993- Present Day

Investing in Continuing Professional Education

We adopt cutting-edge diagnostic tools and hearing aid technologies, enhancing comfort, accuracy and long-term results-while staying true to our independent, people-first values.

Investing in Continuing Professional Education

What Our Clients Say

“Being able to hear well has transformed my life.
 I was referred to Peter, who fitted me with hearing aids that matched my lifestyle. Adjusting to my digital hearing devices was easier than expected, and the follow-up care has been excellent.

 

Gone are the background noises. Now, I can follow dinner table conversations and watch TV without my wife hearing it from the garden!

 

I’m still working, and hearing well has made a huge difference both professionally and personally. One of my executives speaks fast and softly—now I don’t have to ask him to repeat himself.

 

If you have a hearing issue like I did, do yourself a favour. Go to City Hearing and have a chat with Peter.”

Mr. C. Smith
Ex-Chairman, Deutsche Bank Australia & New Zealand, aged 80, Toorak VIC
Mr. C. Smith

“After my hearing test, Peter told me I was ‘guessing’ 30% of conversations. I knew it, but didn’t want to admit it.

Two weeks later, my new hearing aids were fitted—and for the first time in years, I heard birds clearly.

I’m the chairman of a group of four companies, and without overstating it, hearing better changed my life—and my presence in the boardroom.

I’d recommend City Hearing to anyone. In fact, I recommend you make an appointment today.”

J. Watts
Company Chairman, Melbourne VIC
J. Watts

“I knew my hearing was fading, but I ignored the signs. In my job as a translator, hearing clearly is vital.

 

I went to City Hearing on Collins Street and had a very understanding conversation with Peter. After being fitted with the right hearing aids, I was amazed to hear birds singing—I hadn’t heard that in over 30 years.

 

Hearing well has changed everything. I’m very happy with the results, and so is my wife.

 

If you’re unsure about your hearing, get it checked today. I highly recommend City Hearing for their excellent service.”

Mr. B. Paez
Accredited Translator/Interpreter, Burnside VIC
Mr. B. Paez

“Eight years ago, I lost my hearing suddenly. An ENT specialist told me to ‘wait and see’, but my hearing got worse.

 

I went to see Peter at City Hearing. After testing me, he said it could be acoustic neuroma—a type of brain tumour. He contacted my GP immediately and recommended an MRI. It came back positive.

 

Because it was caught early, I had surgery and my hearing was saved.

 

I owe Peter my life.

 

I recently brought my elderly mother in for a hearing check. Peter was kind, compassionate and spoke to her in plain English. He never pressured us or pushed products. He truly listens.”

Z. Paprota
IT Specialist, South Yarra VIC
Z. Paprota